Satisfaction Survey

 

Name:

 

Company:

 

Address:

 

City:

 

State:

 

Zip Code:

 

Phone Number:

 

E-Mail Address:

 

Work Performed:

 

Did the technician arrive at the expected time to your house or business? If No, please explain below. yes no

 

Was the technician neat and clean in appearance? If No, please explain below. yes no

 

Did the technician explain to you the work they were doing? If No, please explain below. yes no

 

Did the technician clean up if any mess was made? If No, please explain below. yes no

 

Did the technician ask if you needed any other work done? If No, please explain below. yes no

 

Was your initial call for service returned quickly? If No, please explain below. yes no

 

Did we schedule your work in a timely manner? If No, please explain below. yes no

 

Was work completed in a timely manner? If No, please explain below. yes no

 

Did you receive your bill in a timely manner? If No, please explain below. yes no

 

Have you ever had work done by another company? If yes, how did we compare?

 

Is there anything we could have done to make your experience more enjoyable?

 

Explanation / Comments: